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Feb 7, 2022
Thank you for using our products.
We regret to inform you that some malfunctioning issues on recharging process for DST/DST Series we shipped between Dec 2020 – Sept 2021 (Serial Numbers 454646 – 462737). There are unexpected signs of battery deterioration found within less than six months of usage.
Although the issue is only related to the battery recharging and does not affect the Measuring Instrument or the test results, as per our Warranty Condition stated, we would replace the parts concerned at our cost for those applicable: –
If your instrument(s) meet the details below, please kindly contact our local distributor in your area to arrange parts for replacement.
We apologize for the inconvenience.
[Applicable Product Details]
Convenient Unit/Torque/
Tension conversion
6 Significant Digits (*Significant digits are meaningful digits that do not include zeros, which are used to indicate the scale.)
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